FAQ

We deliver to all countries within the EU. If you live outside the EU and would like to purchase a TU PRIMUM piece, email support@tuprimum.com or use our contact form. We will do our best to help.

Yes. All orders include free delivery to a pickup point of your choice within the EU. Home delivery costs depend on the destination and are shown at checkout.

Orders placed before 2 pm Danish time on weekdays are dispatched the same day. Orders placed after 2 pm are dispatched the next business day.

Delivery normally takes 1–2 business days in Denmark and 3–5 business days within the EU.

Once your parcel leaves our warehouse, you will receive an email with a tracking number. Check your spam folder if it does not appear in your inbox. You will also be notified when your parcel is ready for collection.

All TU PRIMUM orders are dispatched from Denmark.

Create your free return label here and follow the instructions. Your label will arrive by email; check your spam folder if it does not arrive straight away.

Print the label, attach it to your parcel and take it to your nearest drop-off point. Returned items must be in their original condition. You are responsible for the parcel until it reaches us.

Return address:
Skrænten 38, 1
6200 Aabenraa
Denmark

Yes. We offer free returns within 30 days of receiving your order.

You have 30 days from the day you receive your order to return it.

To change size, arrange a free return of your current blazer and place a new order in your preferred size. This reserves the available size for you straight away. If you need help, contact us at support@tuprimum.com.

We accept Visa, Mastercard, MobilePay, Apple Pay, Klarna and ViaBill.

Yes. Instalment payments may be available through Klarna or ViaBill. Available payment methods and their terms are shown at checkout.

Once your return has reached our warehouse and been registered, we refund the payment method you used for your purchase.

We normally process returns within 4–5 business days of receipt. It may then take a further 1–3 banking days for the refund to appear in your account.

Our blazers have a tailored, feminine fit. Choose your usual size for our signature silhouette. If you are between sizes, we recommend the larger one.

Use the detailed size guide and fit video on each product page to compare measurements and see how the sizes look on the body. You are also welcome to contact us for personal guidance.

The Prima is crafted from 100% Italian virgin wool in a warm brown herringbone weave. It has distinctive texture, natural breathability and soft yet defined structure.

The Midnight is a timeless black blazer in a 74% virgin wool blend, chosen for its smooth finish, flexibility and everyday durability. Both share the same feminine, double-breasted silhouette with a defined waist and structured shoulders.

We choose premium wool fabrics for their softness, breathability, durability and ability to hold a precise silhouette.

The Prima is crafted from 100% Italian virgin wool in brown herringbone. The Midnight is made from a premium 74% virgin wool blend with a smooth black finish and added flexibility.

Air your blazer regularly and steam gently to refresh the fabric. The blazer is dry clean only. Store it on a shaped or padded hanger to preserve the shoulders and tailored silhouette.

Yes. The pockets are functional but lightly stitched closed to preserve the blazer’s shape during transport. Carefully open the stitching with a seam ripper or small scissors if you wish to use them.

Our blazers are designed in Denmark by our founder and designer and made in Italy or Portugal, depending on the style. Skilled craftspeople bring each design to life with precise tailoring and carefully selected fabrics.

We see the double-breasted blazer as a timeless expression of confidence and elegance. The button placement, defined waist and structured shoulders are designed to create a strong yet unmistakably feminine silhouette.

“TU PRIMUM” is Latin for “You first”. It reflects our belief that choosing yourself is an expression of confidence, strength and individuality, rather than selfishness.

We create elegant, high-quality clothing that helps women feel feminine, confident and entirely themselves.

Selected sizes may be restocked, depending on fabric availability and production. Follow @tuprimumofficial and subscribe to our newsletter for product launches and stock updates.

We choose every fabric and colour carefully to meet our standards for quality, elegance and versatility. New colours and styles may be introduced in future collections.